B2B application form:

We VALUE YOUR time.
Please fill out this application to see if you qualify as a B2B partner.
100% reply within next working day. 

It takes only 1-2 minutes…
Thanks in advance!

INFORMATION ABOUT YOU:
IINFORMATION ABOUT YOUR COMPANY:
what do you expect from our cooperation?

Frequently Asked Questions from B2B partners

Q&A Cooperation

Yes, absolutely!
If you want to become a reseller or have a single order, please fill out the form above, we will contact you within a working day. 

Yes, if you are interested in becoming a B2B partner within European Union, EU VAT number is mandatory.
Otherwise VAT from (depending on your billing address and country) will be added to your order. 

Timber Factory SIA is EU VAT Tax payer, as well as OSS tax payer. 

To be eligible for our B2B prices, you need to provide your company details, simply fill out the form above, or contact us by email. Please include a valid EU VAT number, if you have one.
If you are in the region where our distributor is in place, please contact them.  

We offer various opportunities for B2B clients:

  • One-time purchase, for (office, bar, reception, you name it) design reconstruction.
  • Repeated purchases
  • Re-selling, distribution
  • Building/refurbishment projects
    E-commerce 
  • White-label
  • Agent type cooperation – delivery from our warehouse
  • Custom production (special sizes or colors) 

Please contact us for opportunities of becoming a official distributor of our produced goods in your region.

Of course! Influencers are very welcome, we can figure out deal that works for both of us! 

We accept payment by bank transfer as well as payment via credit and debit cards, Paypal.

Acoustic and Deco panel size is 
Width: 600 mm [23.62 in]

Length: 
600 mm [23.62 in]
1200 mm [47.24 in]
2400 mm [94.49 in]
2800 mm [110.24 in] (for B2B only)

Standart and most common length is 2400  mm [94.49 in]

Full pre-payment is mandatory. For distributors and repeated business customers, this can be negotiated. 

We appreciate your trust in our products and will reward you with loyalty program and better prices for future orders.

Yes for sure! We work with multiple e-commerce brands across Europe and US. 

If you are willing to become our reseller with White label option we can offer you custom branding packages, and delivery directly to your customer.

We offer rights to distribute our panels in various areas across the world. Exclusivity can be agreed upon once successful cooperation is established.

Producing technology and machinery is our secret weapon. Only our distributors and long-lasting business customers can visit our manufactory. 

 

Yes! Our regular customers often reserve stock to reduce lead time. 

Our current lead time for regular customers is 5-8 working days. 8-14 working days for first time customers. 

Our customer service will update you with the latest lead time before placing an order.

No we don’t have a minimum order amounts of panels, but we recommend to start with at least 10, because they are well packed on wooden palette. 


To reduce delivery costs per panel we do recommend to stack maximum of palette capacity – 70 panels per palette. 

Q&A Production:

FCS certification is available to MDF and veneer

Acoustic tests 

Fire safety tests

Mold tests

 

*For other certifications please contact customer service. 

Currently, we offer 8 color options for slats:

  • Natural Oak,
  • Smoked Oak,
  • Charcoal Black,
  • Walnut,
  • Sapelli Brown
  • Mahagon Red
  • White Oak,
  • Lilac Grey

Any of panel veneer colors can be used with black or silver grey/white backing. There is also an option for a light brown HDF for decorative panels.

Yes! We will be glad to provide you with everything you need for successful sale!
You can order multiple sample packs by contacting our customer support team. 

Yes! Of course! 
You can request custom size for panel, they can be precut, and prepared for you or for your customer.

Please not – custom cutting could increase current lead time. 

We can securely stack up to 70 panels on a single pallet.

Our panels come prefabricated in 2400x600mm, but we also offer different lengths:

 

600x600mm 

1200x600mm

2800x600mm

Q&A Delivery

Delivery price is requested from a transport company each time for every customer. 

Custom delivery price can be requested by writing to [email protected]

Once the order is confirmed we aim to dispatch panels in 5-8 working days. Delivery times depend on your location.

  • EU Standard delivery is 6-12 days 
  • EU Express delivery is 2-5 days
  • Baltics Standard delivery is 2-5 days
  • Worldwide Standard delivery is 10-25 days

Yes, once the order is dispatched you will receive an email with the tracking code and the courier will be in touch with you before delivery. 

Orders of 8 panels or less will be packed securely in cardboard boxes. Orders of 9 panels or more will be secured on a wood pallet.

Sure!
You can offer your own options for pick up and delivery, but we always recommend to compare prices and negotiate for best deal for both parties! 

In most cases, it’s not a problem! 
But there are some cities where delivery transport can’t travel. 

Our delivery company delivers to the door of the property unless it’s in an apartment. In this case, delivery is made to the entrance of the building. 

There are restrictios within some city centres. 

Yes, of course, as long as the delivery vehicle has easy access to the site.

It is possible to fill up a 20ft container with 12 pallets containing approx. 600 panels.

On a 40ft container, you can fit 24 pallets with up to 1200 panels.

Other questions:

If you want to be our partner, we definitely recommend that you visit this link to familiarize yourself with the most frequently asked questions from our customers.

https://timberfactory.eu/F&Q